Large corporate chains have extremely strict rules, hp_logo_1ford_2regulations and guideliPrintnes outlining the presentation of their brand.  These well-established brand names are designed to engender specific feelings and reactions in their targeted customers.   As a small business, social media provides you with the same opportunity to establish a solid and recognizable brand name for your company, with added benefit.  As a small company without the stringent requirements handed down by the corporate office, you have the freedom to establish any kind of personality you’d like for your small business. [Read more...]

Even if you are running a small business in a rural area, that does not mean social media marketing is impractical or unprofitable.   Social media marketing techniques can be tailored to work with any size business, in any location.   Do not assume that social media is limited to big cities or certain demographics or businesses. You do not need to be running a web-based business to benefit from social media marketing.   Check out these social media marketing tips for small business and see how many you can put into play. [Read more...]

To increase your market share, another company must lose.  Market share is a competitive mind set.  In order to win, you must take business away from someone else.  It is a zero sum game.  In order to gain 10% market share, others must lose 10%.  To increase market share, most businesses spend an insane amount of money on advertising. [Read more...]

A ‘Google’ search for a guide to social media marketing is going to turn up more than a few results. Newly branded social media experts are eager to share their knowledge and experience with the world. However, social media is a broad topic, and finding a guide targeted at local, small business is not nearly as easy as finding an overarching guide to social media marketing. Here are a couple of tips these guides offer, and how you can tailor them down to be effective on a more local, small town level. [Read more...]

Are you concerned about revitalizing your local economy?  Are you part of an initiative to get more people to “buy local?”  Why do these initiatives have to be so complex? [Read more...]

When you have a rural small business, your clientele and target customers are clients that are likely spread out and difficult to categorize in any one specific group. Marketing with social media to such a wide variety of people can be a challenge.  Knowing how to appeal to a diverse group of people is never an easy task. Here are three basic tips to keep in mind when marketing with social media. As you get more familiar with your target market’s presence on social media sites, you will get a better idea of how to tailor these tips for your specific needs. [Read more...]

Be Careful…

constant_contact_online_service-resized200I made a comment on a blog recently that started a big discussion.  The comment was that “spam is in the eye of the receiver.” Why did this solicit so many comments? [Read more...]

Small businesses, especially in rural areas, can struggle with keeping customers loyal when big box and chain stores are opening in the nearest major city. Competing can be tough, but social media for small business can give you the edge that you are looking for. [Read more...]

I have met some amazing people in small towns across Minnesota. Recently I had the opportunity to give two presentation on social media in Arlington and Redwood Falls, MN.

At the end of the presentation, we do a group exercise and ask the participants to gather in groups of 5 to answer the question, “How could you use Twitter in your business?“  Below are some of the responses to the question. [Read more...]

I have had several requests to summarize all of the articles in my 30 Day series.  Here you go! [Read more...]

I started to ‘tweet’ tonight in kind of a bad mood.  My first tweet was about how some people can ‘suck the fun out of the room.’  But then my friends on twitter changed that.  First,  I was added to several #followfriday tags.  FollowFriday is a tag used in Twitter to recommend people that you enjoy on Twitter.  That is always a great honor on Friday. [Read more...]

wmlogoIn just 10 minutes, you can get a really good idea of what a company is doing with Social Media tools – if anything – and the value they put on thier customers.  Most businesses that have a strategy should be looking at using social tools to build relationships, extend their reach, broaden their knowledge, or increase their influence.  So let’s take a look at a few things that Walmart is doing.  [Read more...]

Pure Joy

child-laughing

My 5 year old daughter came to my office last night to keep me company while I was setting up a computer training lab.  At the age of 5, everything at the office is a new experience.  To keep her out of trouble, I gave her a hammer.  (Yeah, I know, but it seemed like a good idea at the time.) [Read more...]

If you were to stop every marketing initiative you have going on right now – would it make a difference in your business?  If you canceled your newspaper ads, radio ads, brochures, website, social media sites, etc. – would your sales suffer?  For most businesses, the answer is yes.  We spend a lot of money to market and advertise our businesses.  Many of us have had the same marketing plan for years.  We do what we are comfortable doing.  Sadly, what we are comfortable with is spending money in the same places our competitors spend their money. [Read more...]

bb_logo2BrownBook.net is a fledgling social networking site for businesses that is popping up everywhere lately. While this social media tool isn’t as high profile as some other tools, BrownBook.net is spending a lot of time marketing itself. Since it is free and includes some neat features, it’s worth a brief discussion. [Read more...]

Traits for Today’s Leaders

I was inspired to write this post after I watched the video below.  I must have watched this video about 5 times before it sank in.  To lead an organization,  committee,  non-profit or even a country, it takes a VERY special person.  For too long, it has been easy to lead.  I could write a book on that statement based on personal experience.  Today, if you want to survive and thrive, leaders need to have strong skills to create a vision, generate passion, and flawlessly execute that vision.  Below are just a few of the traits that we need in our leaders: [Read more...]

Remember when you developed your first website?  Did you get the domain name that you wanted?  For some businesses, that was tough.  Now we need to worry about our name on social media websites. [Read more...]

How many passwords do you have?  If you are like most of us, you probably have one to log onto your computer network, one for your website, and one for your social network.  You probably have a pin number for your bank account and a password that you like to use on your ecommerce websites.  Do you use a different password for each?  Probably not.  Chances are that your passwords are similar and easy for you to remember.  That creates a problem….

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25 Random Things About Me

Remember the “25 Random Things About Me” that spread like a virus across Facebook?  Millions of people saw it and participated in it.  I actually learned a lot about my sister-in-law and several of my friends.  There are some things that you should never share in a social network.  Here are a few of those: [Read more...]

(4756) Tempus fugitI am often asked how many hours I spend on my social media sites every day.  On average, I spend about 3 hours a day creating educational content for my clients and building stronger relationships with current and potential clients.

Something happens when you get involved with social media.  You change.  You realize that the more you give – the better you feel – and the more you get back.  I am motivated to be even more active!

By the end of the week, I have created some terrific marketing materials that are customer focused.  I have also created a bunch of ineffective materials that will not work, but here’s the thing – my social community helps me determine what is good or bad based on the comments I receive, the number of times an article is retweeted, or the emails that I receive with questions on the articles or tweets.

So – 15 hours per week [Read more...]

Relationships.  Relationships are the single most important asset to a business.  Relationships with your customers and prospects don’t just happen overnight.  They don’t happen because you have a good idea and a passion or because you have a great-looking website. Connecting with people happens through communication.

It is like marriage

will you marry me

I have been married for 14 years now.  (sweet, glorious years!)  When I first met my wife, I didn’t say, “Hey let’s get married.”  We talked.  We got to know each other.  We spent hours learning about each other.  One date at a time.  When I knew she was the one – and we completed the transaction with marriage :)

Do you date your customers?

[Read more...]